Mercer is a pioneer in worker profit applications that lead individuals into retirement and aged care
Mercer, one of the world’s largest consulting and service companies and a major provider of back office services for pension funds and large employers, has developed the world’s first education and concierge service for senior citizens and geriatric carers.
With the title Care & Living with Mercer (CaLM), they started last week with over 50,000 people who have access to CaLM and who have reached 1 million people within 12 months.
CaLM was launched by David Bryant, Mercer’s President, Pacific Region and CEO, Australia, Georgina Lee, Product and Operations Manager, CaLM and Will Burkitt, Leader of Retirement Innovation and CaLM (picture).
You can read the whole story HERE in our digital magazine SATURDAY.
Their strategy is to streamline and simplify mom and dad assistance in finding the right services and accommodation for the benefit of both the employee and the employer.
CaLM has a complete directory of education and retirement (plus elderly care) and educational information that we have contracted with The DCM Group. It uses our content and platforms from ageingcare101.com.au and hotels.com.au.
In addition, Mercer has trained the concierge staff in its call centers to provide personalized advice.
With over a million time-poor people on the Internet, CaLM is positioned as a new market channel for village operators.
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